My Approach to Training
There is no doubt that training is an impactful way to up-skill and improve individuals and teams.
I've seen, heard, and delivered training that works. I've also seen, heard, and delivered (unfortunately) training that doesn't work. I've used the successes and missed-marks to hone in on my approach. So here's my thoughts on training:
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It has to be the right solution to the need - sometimes the need is coaching, process improvement, or goal clarity
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It has to fit in people's busy schedules, while balancing enough time for learning - 1.5-3 hours is great per topic
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People respect real - realistic examples, no fluffy idealistic cutesy models or solutions. Real examples. Real solutions.
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Participation matters - I'll build in questions and activities, but I need teams to talk, ask questions, and no stare into the void
Training Portfolio
Below are examples of already-designed courses, that need slight adjustments to meet your needs.
If you're interested in a topic you don't see, let's chat about designing something!
Adopting a ROI Mindset
For: Anyone • Time: 2hrs
Introducing the importance of where to put the most effort, time, and/or cost with an increased awareness on "Return On Investment."
Communication Styles & Skills
For: Anyone • Time: 3hrs
Requiring a pre-assessment, this course focuses on your natural communication style, including strengths and weaknesses. You'll also learn about the other styles and how to better understand and communicate with them.
Conflict Resolution
For: Anyone • Time: 3hrs
Conflict is guaranteed. Learn where it shows up, how it can impact our progress and collaboration, and talk through ways to prevent conflicts, work through them, and repair relationships post-conflict.
Facilitation Skills
For: Anyone • Time: 2hrs
Facilitating requires you to not only present, but to engage your audience. Learn specific skills for facilitating discussions and decisions, allowing you to gain confidence and increase your impact!
Navigating Change
For: Anyone • Time: 3hrs
Change is the only constant, but it doesn't have to overwhelm you. Learn the neuroscience of experiencing change and tips for success, so you can chose how you navigate your current and future changes.
Presentation Skills
For: Anyone • Time: 2hrs
Presenting is a common top fear, which comes as no surprise. Learn how to override your negative responses and gain confidence through tips and new perspectives on presenting.
Redefining Time Management
For: Anyone • Time: 1.5hrs
Time management is a popular request, but the reality is that we all have 24hrs in a day and most techniques are idealistic and not realistic. We will shift our understanding of time management into practical solutions and, hopefully, give you permission to prioritize instead of getting everything done immediately.
Running Effective Meetings
For: Anyone • Time: 2hrs
We've all experienced useless meetings that waste our time. Improve your meetings through practical tips that you attendees (& those you don't invite) will all appreciate! We'll discuss virtual, in-person, & mixed-attendance meetings.
Setting & Achieving Goals
For: Anyone • Time: 2hrs
Whether you're creating goals for our work or personal life, this training will introduce why goals often fail and ways to develop goals so they are achievable and something you truly want to do.
Unconscious Bias to Conscious Inclusion
For: Anyone • Time: 2hrs
We all have biases. We all have identities. Learn key terminology, how our brains cause biases, and ways to move towards conscious inclusion.
Coaching Others to GROW
For: Managers & Independent Contributors • Time: 3hrs
We've all given direction or advice, but coaching is a mindset shift towards asking questions and letting others come to their own realizations and next steps. Come learn how to ask powerful coaching questions and empower others to take ownership!
Delegating to Your Team
For: Managers • Time: 2hrs
It's wonderful to delegate, but so often it's done poorly or not at all! Learn what's holding you back from delegating and how to turn delegation into team-accomplishments.
Feedback: Giving & Receiving
For: Managers & Independent Contributors • Time: 2hrs
Feedback can be uncomfortable and hard, to both get and give. We'll learn about the challenges of feedback and how to reframe how we both give and get feedback so it allows us to improve.
Leading Change
For: Leaders of Change • Time: 3hrs
It's one thing to experience change, but deciding what has to happen and leading others through change comes with even more challenges! Learn key steps in deciding, communicating, supporting, and sustaining change.
Performance Management for Managers
For: Managers • Time: 2hrs
Managing others can be hard, especially when you're balancing your own deliverables. We'll define performance management and talk through providing clear expectations, giving feedback, and what to do in tough performance situations.
Recognizing & Motivating Your Team
For: Managers or Project Managers • Time: 2hrs
Recognition is an important factor in keeping your teams engaged and feeling valued. What differs is how we like to be motivated and recognized. Come get useful tools to help learn what matters to your team members.
"Call-flict" Resolutions
For: Virtual Customer Service Providers • Time: 2hrs
Providing virtual customer service can be challenging, and our customers experiencing frustrations are often the most exhausting part of the day. Learn ways to increase your empathy and resilience, while helping de-escalate problems into solutions.
Interviewing Using Behavioral Interviewing Techniques
For: Managers & Anyone on Interviewing Teams • Time: 1.5hrs
Interviewing candidates without a solid plan can lead to illegal questions, inconsistency, and a poor candidate experience. Learn what behavioral interviewing is and how to use it to ensure you find the best addition to your team.
Project Management 101
For: Anyone Leading or Working on Projects • Time: 2hrs
Project Management is a discipline in and of its own, but we don't have to be certified project managers to understand the core concepts of planning and accomplishing project goals. Learn what differentials projects and key concepts that manage both the tactical outcomes and the interpersonal needs of your project team members and stakeholders.
Understanding & Setting Goals with OKRs
For: Anyone Using OKRs • Time: 1.5hrs
Objectives & Keys Results are a proven goal setting method, but it can be hard to shift from our list of tasks we did to what bigger impact we have. Gain a better understanding of OKRs and improve how you set your OKRs.
